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В мае побывали на первой конференции HelpDeskEddy. Выступали сами и слушали коллег из Ленты, КСЭ, Циана, Лии и других — кто и как прокачивает поддержку с помощью HDE.

Мы тоже делились опытом:
▫️ как вместе с Юрент внедряли стандарты вау-сервиса
▫️ а с ВкусВиллом тестировали LLM-автоматизации в контроле качества

А вот что особенно зацепило из выступлений коллег:
💬 В Dodo делают поддержку без KPI — и ничего не рушится
💬 Сервис начинается с личности лидера, а не с регламентов

В карточках — суть каждого выступления. Напишите нам в комментариях, что бы вам было интересно узнать из наших кейсов.

А если хотите у себя такой сервис, от которого радостные мурашки —
👉 school.supprt.science или [email protected]
Обсудим, что можно сделать в вашей поддержке ✨

#календарьSupprtScience #EddyConfa

Вот это сервис! от Supprt.Science
В мае побывали на первой конференции HelpDeskEddy. Выступали сами и слушали коллег из Ленты, КСЭ, Циана, Лии и других — кто и как прокачивает поддержку с помощью HDE.

Мы тоже делились опытом:
▫️ как вместе с Юрент внедряли стандарты вау-сервиса
▫️ а с ВкусВиллом тестировали LLM-автоматизации в контроле качества

А вот что особенно зацепило из выступлений коллег:
💬 В Dodo делают поддержку без KPI — и ничего не рушится
💬 Сервис начинается с личности лидера, а не с регламентов

В карточках — суть каждого выступления. Напишите нам в комментариях, что бы вам было интересно узнать из наших кейсов.

А если хотите у себя такой сервис, от которого радостные мурашки —
👉 school.supprt.science или [email protected]
Обсудим, что можно сделать в вашей поддержке ✨

#календарьSupprtScience #EddyConfa
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Export WhatsApp stickers to Telegram on iPhone

You can’t. What you can do, though, is use WhatsApp’s and Telegram’s web platforms to transfer stickers. It’s easy, but might take a while.Open WhatsApp in your browser, find a sticker you like in a chat, and right-click on it to save it as an image. The file won’t be a picture, though—it’s a webpage and will have a .webp extension. Don’t be scared, this is the way. Repeat this step to save as many stickers as you want.Then, open Telegram in your browser and go into your Saved messages chat. Just as you’d share a file with a friend, click the Share file button on the bottom left of the chat window (it looks like a dog-eared paper), and select the .webp files you downloaded. Click Open and you’ll see your stickers in your Saved messages chat. This is now your sticker depository. To use them, forward them as you would a message from one chat to the other: by clicking or long-pressing on the sticker, and then choosing Forward.

В мае побывали на первой конференции HelpDeskEddy. Выступали сами и слушали коллег из Ленты

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