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Совет, а не обратная связь
#микросовет

Когда хотите что-то узнать у пользователей в свободной форме, лучше просите у них совета, а не «фидбек» или «комментарий».

Советовать люди очень любят (см. рубрику у этого поста), поэтому напишут вам более конструктивно и развёрнуто.

А может быть это работает, потому что «советы» касаются будущего, а «обратная связь» — прошлого, которое уже не изменить?

Вот статья об этом

Плавучая редакция
Совет, а не обратная связь
#микросовет

Когда хотите что-то узнать у пользователей в свободной форме, лучше просите у них совета, а не «фидбек» или «комментарий».

Советовать люди очень любят (см. рубрику у этого поста), поэтому напишут вам более конструктивно и развёрнуто.

А может быть это работает, потому что «советы» касаются будущего, а «обратная связь» — прошлого, которое уже не изменить?

Вот статья об этом
hottg.com/editboat/1712
5.2K views


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