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Create: 2025-06-27 Update: 2025-06-30 03:14:11

Обновления CallForce — Май 2025

00:03 — 1. Новый дизайн интерфейсов для супервайзеров и руководителей
Вся визуальная часть интерфейсов обновлена: теперь они быстрее воспринимаются, удобнее в работе и выглядят современно. Ещё больше ясности — ещё меньше отвлечений.

01:22 — 2. Все ключевые метрики — на одной вкладке
Показатели из «Мониторинга КЦ» теперь встроены прямо в интерфейс «Мониторинга операторов». Вся важная информация о работе контакт-центра — в одном окне, без лишних переходов и переключений

01:33 — 3. AD-аутентификация и интеграция с доменом
Новый модуль позволяет связать CallForce с контроллером домена.
🔹 Поддержка Kerberos-аутентификации — вход по логину и паролю доменной учётки (в том числе в РМ операторов и веб-интерфейсе).
🔹 Создание пользователей CallForce на основе LDAP.
Теперь можно централизованно управлять доступом: добавлять, блокировать и централизованно администрировать пользователей прямо через контроллер домена.

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How Does Telegram Make Money?

Telegram is a free app and runs on donations. According to a blog on the telegram: We believe in fast and secure messaging that is also 100% free. Pavel Durov, who shares our vision, supplied Telegram with a generous donation, so we have quite enough money for the time being. If Telegram runs out, we will introduce non-essential paid options to support the infrastructure and finance developer salaries. But making profits will never be an end-goal for Telegram.

Обновления CallForce — Май 2025

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